Returns & Exchanges

At Oclean, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Package

  Securely pack your items in their original packaging with all tags attached to ensure they remain in unworn, pristine condition.

• 3.
  Attach Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Ship & Refund

  Drop off your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.